Privacy Policy

Ibogaine Privacy Policy

At Ibogaine Online Store, we respect your privacy and commit to protecting your personal data. To that end, this Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

To begin with, we collect personal information that you voluntarily provide to us when you register an account, place an order, or communicate with us. Specifically, this includes:

- Identity Data: Your name, age, and country of residence, which we use to verify purchase eligibility.
- Contact Data: Your email address, phone number, and shipping/billing address.
- Financial Data: Payment details that our systems require to process transactions. Please note that our third-party payment gateways securely process your credit card or cryptocurrency details directly. Consequently, we do not store this data on our servers.
- Technical Data: Your IP address, browser type, operating system, and website usage data that cookies collect.

2. How We Use Your Information

In general, we use your data solely to provide a secure and efficient shopping experience. Specifically, we use your information to:

- Process, ship, and track your orders.
- Verify your eligibility to buy our products under our terms.
- Communicate with you regarding order status or customer support requests.
- Improve our website functionality, security, and user experience.
- Comply with legal and regulatory obligations.

3. Data Protection and Security

Because our store handles sensitive wellness products, we prioritize strict data security. Accordingly, we implement robust technical and organizational security measures, including SSL encryption, to protect your personal data from unauthorized access, alteration, or disclosure. Furthermore, we strictly restrict access to your personal information to employees and trusted service providers who require it to fulfill your orders.

4. Sharing Your Information

On the other hand, we do not sell, rent, or trade your personal information to third parties. However, we must share limited data with trusted third parties to run our store. For example, these include:

- Delivery Partners: International courier services that ship and deliver your parcel.
- Payment Processors: Secure financial institutions that process bank transfers or cryptocurrency transactions.
- Legal Authorities: Government or legal bodies, but only if a law requires us to comply with a judicial proceeding or court order.

5. Cookies and Tracking Technologies

In addition, our website uses cookies to enhance your browsing experience, remember the items in your shopping cart, and analyze our site traffic. Of course, you can choose to disable cookies through your individual browser settings. However, doing so may prevent certain parts of our checkout system from functioning properly.

6. Data Retention

Regarding timelines, we retain your personal information only for as long as necessary to fulfill the purposes that we outline in this Privacy Policy. This includes satisfying any legal, accounting, or reporting requirements. Once this period expires, we securely delete or anonymize your data.

7. Your Privacy Rights

Depending on your location, you may possess specific rights regarding your personal data. Generally, these rights include:

- The right to access the personal information that we hold about you.
- The right to request the correction of inaccurate data.
- The right to request the total erasure of your personal data from our databases, where legal rules permit it.

To exercise any of these rights, please contact our support team directly.

8. Changes to This Privacy Policy

Moreover, we reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal obligations. Therefore, we encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us directly:

Ibogaine Online Store
Email: ibogaonlinestore81@gmail.com
Phone: +237 652147920 / +237 693788259