At Ibogaine Online Store, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide to us when using our website and services.

By accessing our site or placing an order, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order, contact us, or subscribe to our updates, we may collect:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely by third-party gateways)

b. Non-Personal Information

We may also collect anonymous data such as:

• Browser type and version

• IP address

• Geographic location

• Time spent on pages

• Device and operating system

This data helps us improve our website and user experience.

2. How We Use Your Information

Your information is used strictly for the following purposes:

• To process and fulfill orders

• To provide customer support

• To send updates regarding your order

• To respond to inquiries or requests

• To improve our website and product offerings

• To send occasional promotional or educational content (if you opt in)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We implement industry-standard security measures to protect your data:

• SSL encryption for secure transactions

• Secure hosting environments

• Restricted internal access to sensitive data

• Payment information is handled exclusively by trusted, PCI-compliant payment processors

While we take strong measures, no system is 100% foolproof. We encourage users to keep their login credentials confidential.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies allow us to:

• Recognize returning visitors

• Remember cart and login preferences

• Track user behavior for analytics

You can adjust your browser settings to disable cookies, though this may affect certain website functions.

5. Third-Party Services

We may use third-party tools for:

• Payment processing (e.g., bank transfer platforms, crypto gateways)

• Email communications

• Analytics and performance tracking

These services operate independently and have their own privacy policies. We recommend reviewing them for further information.

6. International Data Transfers

As a Cameroon-based company with a global customer base, your information may be transferred and stored on servers located outside your home country. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Your Rights

Depending on your jurisdiction (e.g., EU, UK), you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent to data processing

• Object to direct marketing communications

To make a request, please contact us at info@ibogaineonlinestore.com.

8. Retention of Data

We retain personal information only as long as necessary:

• For order processing and legal obligations

• To maintain customer service records

• To comply with applicable tax and regulatory requirements

9. Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover such information has been submitted, we will delete it promptly.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When changes occur, we will revise the “Effective Date” at the top of this page. Continued use of the website implies acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Ibogaine Online Store
Email: info@ibogaineonlinestore.com
Phone: +237 675 654 511